Better Weekdays Pattern Lab


Veterans Health Administration

  • Formed: 1718
  • Annual Budget: $47 billion
  • Employees: 279,792


Indianapolis, IN

  • Population: 820,445
  • Avg. Monthly Cost: 2.5k
  • Humid Continental Climate


40hr Week

  • 8 hr days
  • 5 days per week
  • 3 weeks time off


$29,600 Annual

  • $2,466 Monthly
  • $15.40 Hourly

This position is located in PCS/Clinical Support Service. Incumbent in this roles will be responsible for performing a variety of administrative and clerical duties and is the liaison between the nursing staff in their assigned area and customers both internal and external to the medical center.

Specialized experience includes, but is not limited, to the following:

  • Scheduling, canceling and rescheduling patients’ discharge appointments.
  • Accurately and timely processing patient information, admits, discharge, appointments and transfers in computer system.
  • Arranging and coordinating in-patient procedure appointments for timeliness.
  • Maintaining office supplies.
  • Providing professional and courteous customer service.
  • Assisting with the orientation/on the job training of new staff.
  • Completing work orders and contacting appropriate staff when requested for emergency repairs or special requests.
  • Inputting and extracting data of a highly technical nature.
  • Interpreting and transcribing doctors’ orders.
  • Maintaining patient records, scanning, quality control

This is where the job description goes, if it exists.

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People who work here say: The people. Everyone here works as hard as they can toward a shared mission.

They also say: Leadership is not taught or valued here - and it's needed. Managers are not empowered to make decisions for their departments, and they are not listened to.